Exclude paths
Using Exclude paths: 1) wp-content/uploads/2020 2) wp-content/uploads/2020,wp-content/uploads/backup-guard but the archive size is exactly the same. What am I missing? PS. Is there a way to open .sgbp...
View Article403 error when user tries to download zip file
We have a download which contains two mp4 files, each around 95Mb. When the user purchases them, they are sent a symbolic link that converts to a zip file. However, when the user clicks on that link,...
View ArticleZIP file not downloading
I am a longtime user of this plugin. Mostly, I use it for PDFs, but I offer a few other file types as well. I recently noticed that the download I offer as a ZIP file is not downloading (see the URL I...
View ArticleBackup taking hours and affecting all my other sites on server
Hey guys! Here’s my log. Hope you can help! I have 4 other sites that all backup fine. Just this site is the problem. [INFO] BackWPup 3.8.0; A project of Inpsyde GmbH [INFO] WordPress 5.6 on...
View ArticleNot logged in
Can you add to Mime Types not logged in user or guest ? So that from a form a user could say still upload a zip
View ArticleInavlid postcode at checkout for all UK customers
I successfulyl recieve orders from Australia & US customers but UK based addresses always throw an invalid postcode/zip error at checkout. Presumabley other countries may have issue to. I believe...
View ArticleSiteground Problems for WP File Manager
Hiya mndpsingh287! Please can you help? For some reason, when I right-click download a directory within WP File Manager on a Siteground-hosted site, I get an error. This is never the case on an...
View ArticleImage Import From Zip
I’m considering purchasing the pro version of this plugin but need to know if the image import feature supports links that are to download a zipped file that may contain 1 or more variable images and...
View ArticleNot pulling all Merge tags from MailChimp
When Mapping my Form Fields to Mailchimp Fields, not all of my merge tags are available. To name a few: zip code and drop downs (multiple). Is this something only available in Premium? I’ve tried...
View ArticleI’m still using Total Commander
and Advanced File Manager gives same feeling! PS. You should really push for Zip function! Why not rename “Download” to “Download as ZIP”?
View ArticleMass import
I have some strange phenomena when bulk importing photos (ZIP file) and CSV file. For example, 500 photos and a CSV file with 5000 entries. During the import function, the system reports several times...
View ArticleBackup Location
Where is site backup stored? How to find it through CPanel? Please Help.
View ArticleApply surcharge on checkout
Hi, I’m needing to apply a surcharge to be applied at checkout of 5% if using Zip Pay for payment, I can’t see anywhere in the plugin settings to allow this. Is there a way to achieve this with Zip pay...
View ArticleScreenshot files in plugin
Hi, The unnecessary screenshot images take up a lot (3MB) of space inside the plugin’s zipped file.
View Articletemplates
Hello, I have a question, we bought a template, the zip sent it to me by email, but I don’t know how I should load it.
View ArticleUnderstanding the zip file names
Hi, I’d like to keep 2 months worth of monthly backups. In the job settings in the “To folder” tab, I can choose the maximum number of files in the folder. Is this how I keep 2 months worth of backups?...
View ArticleDesperate to put zip on site
Hello, I am using WP 5.7.2 and I have been trying all sorts of things to upload a .zip file my visitors can download, but I keep getting the error message the file type is not supported for security...
View ArticleOne or More Modules Is Missing: Zip
One of my clients just let me know that in Tools > Site Health, they are seeing a message that “The optional module, zip, is not installed, or has been disabled.” Before you refer me to my web host,...
View ArticleAll Orders Display “paid by zip”
This post is the identical issue as posted by “lordmuz” All orders, regardless of payment method display Zip – Own it now, pay later We also have Version: 2.3.5 and every and all orders show this issue...
View ArticleAdd Zip Money to WooCommerce Block
Hi, I have been using WooCommerce blocks for the cart and checkout page and the design has highly improved, looks similar to Shopify. Unfortunately, the Zip Money option on the cart and checkout does...
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